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Customer Development Manager to AktivBo
Do you want to work closely with clients in a role that combines analysis, business development, and relationship-building? As a Customer Development Manager at AktivBo, you’ll help property companies create better customer experiences through data-driven insights. Join an innovative and fast-growing tech company!
About AktivBo
Since 1991, AktivBo has provided a platform with the aim of driving concrete and measurable improvements for tenants, while offering extensive support to property companies in their operations. By leveraging customer surveys, data-driven analysis, and actionable insights, they help property companies make informed decisions and enhance their customer focus and satisfaction.
Today, AktivBo partners with more than 450 property companies in over 15 countries. With a customer-centric approach, AktivBo shifts the focus from property to people, fostering a successful service culture that delivers both short- and long-term value. In addition to its headquarters in Stockholm, the company also has an office in Hamburg, Germany.
About the role – Customer Development Manager
As a Customer Development Manager, you will be part of a team and play a key role in developing and strengthening relationships with existing clients. You will manage your own portfolio and work consultatively to help clients get the most value out of AktivBo’s digital analytics platform. This includes acting as a guiding support, identifying business development opportunities, and providing tailored, analysis-based solutions to support clients’ operations.
Key responsibilities include:
To succeed in this role, you are a positive and communicative person who is driven by creating value for customers. You are a strong relationship builder, have leadership capabilities and are solution oriented. With a curious mindset, you’re always looking for new ways to help clients with a genuine interest in fostering long-term partnerships.
Key qualifications:
What AktivBo offers
Additional information
Start: As soon as possible
Extent: Full-time
Location: Hamburg, Germany
Salary: According to agreement
Does the role of Customer Development Manager at AktivBo sound like the right fit for you? The selection process is ongoing, so don’t hesitate to apply today! In this recruitment, personal qualities will be highly valued. We at Needo look forward to hearing from you!
About AktivBo
Since 1991, AktivBo has provided a platform with the aim of driving concrete and measurable improvements for tenants, while offering extensive support to property companies in their operations. By leveraging customer surveys, data-driven analysis, and actionable insights, they help property companies make informed decisions and enhance their customer focus and satisfaction.
Today, AktivBo partners with more than 450 property companies in over 15 countries. With a customer-centric approach, AktivBo shifts the focus from property to people, fostering a successful service culture that delivers both short- and long-term value. In addition to its headquarters in Stockholm, the company also has an office in Hamburg, Germany.
About the role – Customer Development Manager
As a Customer Development Manager, you will be part of a team and play a key role in developing and strengthening relationships with existing clients. You will manage your own portfolio and work consultatively to help clients get the most value out of AktivBo’s digital analytics platform. This includes acting as a guiding support, identifying business development opportunities, and providing tailored, analysis-based solutions to support clients’ operations.
Key responsibilities include:
- Manage and lead process for tenant satisfaction surveys and implement AktivBos methods and customer driven approach
- Developing and strengthening client relationships through ongoing dialogue and consultative support.
- Identifying growth opportunities within your client portfolio by offering new solutions, upgrades, or additional services that add value.
- Leading workshops and presentations to help clients interpret survey results and suggest areas for improvement.
- Collaborating with internal teams such as marketing and development to continuously enhance AktivBo’s offering.
To succeed in this role, you are a positive and communicative person who is driven by creating value for customers. You are a strong relationship builder, have leadership capabilities and are solution oriented. With a curious mindset, you’re always looking for new ways to help clients with a genuine interest in fostering long-term partnerships.
Key qualifications:
- Academic background in economics, business development, or a related field
- Experience in client-facing and strategic roles, such as project management or business development.
- A trustworthy relationship builder motivated by customer satisfaction and real value creation.
- Fluency in German and English, both spoken and written.
- Previous experience in fast-paced, entrepreneurial environments is a plus.
What AktivBo offers
- A dedicated team with a strong team spirit and focus on knowledge sharing.
- The opportunity to be part of a forward-thinking tech company experiencing rapid growth.
- A creative and development-focused work environment where your ideas truly make an impact.
Additional information
Start: As soon as possible
Extent: Full-time
Location: Hamburg, Germany
Salary: According to agreement
Does the role of Customer Development Manager at AktivBo sound like the right fit for you? The selection process is ongoing, so don’t hesitate to apply today! In this recruitment, personal qualities will be highly valued. We at Needo look forward to hearing from you!