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Service Centre Manager
Sulzer Services Norway AS
Sulzer is a global leader in fluid engineering and chemical processing applications. We specialize in energy-efficient pumping, agitation, mixing, separation, purification, crystallization and polymerization technologies for fluids of all types. Our solutions enable carbon emission reductions, development of polymers from biological sources, recycling of plastic waste and textiles, and efficient power storage. Our customers benefit from our commitment to innovation, performance and quality through our responsive network of 180 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834.We are looking for a highly motivated and experienced Service Centre Manager to oversee the day-to-day operations of our service center at Klepp. The ideal candidate will have a strong background in service operations, personnel management, and client relationship management, with specific experience in oilfield equipment and services.
Key Responsibilities:
Qualifications:
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Switzerland, the United Kingdom and the United States. Come and join our story! In addition, we are honored to be part of the Forbes list of World’s Top Companies For Women 2024, which recognizes companies who are working to accelerate progress for women both in their workplaces and in their communities.
Key Responsibilities:
- Lead and manage all service centre activities including field service, repair, and maintenance operations.
- Ensure safety, compliance, and operational excellence across all service activities.
- Develop and implement strategies to increase efficiency, customer satisfaction, and profitability.
- Manage a team of technicians, service coordinators, and administrative staff.
- Monitor KPIs, service metrics, and financial performance; provide regular reporting to senior management.
- Coordinate with sales and technical teams to support customer needs and project execution.
- Maintain strong relationships with key clients and vendors.
- Oversee inventory, procurement, and logistics for service-related materials and equipment.
- Drive continuous improvement initiatives and foster a culture of accountability and safety.
Qualifications:
- Bachelor's degree in Engineering, Business, or a related field (preferred).
- 7+ years of relevant experience in service operations, including 3+ years in a leadership role.
- Strong knowledge of oilfield equipment and service procedures (e.g., rotating equipment, valves, pumps, compressors, etc.).
- Proven leadership and team management capabilities.
- Excellent problem-solving, decision-making, and communication skills.
- Relationship builder with strong collaboration skills
- Excellent verbal and written communication skills in both Norwegian (Scandinavian) and English.
- Proficient in MS Office Suite; experience with ERP systems is a plus.
- Commitment to safety and quality standards.
- Competitive salary and performance-based incentives
- Comprehensive benefits package
- Opportunities for growth and career development
- A supportive and safety-focused work environment
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Switzerland, the United Kingdom and the United States. Come and join our story! In addition, we are honored to be part of the Forbes list of World’s Top Companies For Women 2024, which recognizes companies who are working to accelerate progress for women both in their workplaces and in their communities.
Inquiries regarding the position can be directed to Prime, Tron Gjedrem, phone +47 951 94 010.
All inquiries to Prime will be treated confidentially – if desired, also with regard to our client.